Quick Answer
Request your KE income tax certificate on WhatsApp 0348-0000118 (option: Tax Certificate), email customer.care@ke.com.pk with your 13-digit account number and CNIC, or walk into your area KE Customer Care Centre. KE returns a PDF showing every paid bill and the income tax withheld during the financial year (1 July – 30 June) — submit it with your FBR return.
3 official ways to get your KE tax certificate
Send "Hi" to 0348-0000118, choose Tax Certificate, enter account number.
Mail customer.care@ke.com.pk with account number + CNIC + financial year.
In person
Visit your area KE IBC with CNIC — counter prints the certificate on the spot.
How to use the KE tax certificate in your FBR return
- Log in to IRIS at iris.fbr.gov.pk.
- Open the relevant tax year's Income Tax Return.
- Under "Adjustable Tax" → add "Tax collected/deducted on electricity bills u/s 235".
- Enter the total amount withheld from the bottom of your KE certificate.
- Attach the PDF as supporting evidence and submit.
Common issues & fixes
- Certificate doesn't show all bills — confirm payment receipts; only paid bills are counted.
- Name mismatch with CNIC — update KE consumer records via IBC before requesting.
- Multiple meters (factory/office) — request a separate certificate for each account; FBR accepts consolidated submission.
KE tax certificate FAQs
Why do I need a K-Electric tax certificate?+
FBR allows the income tax withheld on your electricity bills to be claimed as a tax credit when filing your annual return. KE issues a consolidated tax certificate that lists every paid bill in the financial year and the income tax deducted on each.
How do I get my KE income tax certificate?+
Three official channels: WhatsApp 0348-0000118 (send 'Hi' → choose 'Tax Certificate'), email customer.care@ke.com.pk with your 13-digit account number and CNIC, or visit your nearest KE Customer Care Centre (IBC) with CNIC.
What information appears on the KE tax certificate?+
Account number, consumer name & address, financial year period (1 July – 30 June), bill-wise breakdown of paid amount, units consumed, and income tax withheld. The total at the bottom is the amount you claim in your FBR return.
Is the KE tax certificate free?+
Yes — K-Electric issues the tax certificate free of charge through every official channel. Always avoid third-party agents who claim to expedite issuance for a fee.
Can a tenant claim KE income tax credit?+
Yes, if the bill is in the tenant's name and the income tax was deducted from their payments. The certificate must show the tenant as the consumer for that period.
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