Operating hours: Monday – Saturday, 9:00 AM – 5:00 PM (closed on Sundays and public holidays). Bring your CNIC and most recent paid bill. For urgent power-supply issues use the 24/7 helpline 118 instead of waiting for an IBC visit.
IBC DHA
DHA & Clifton
KE House, 39-B, Sunset Boulevard, Phase-II, DHA, Karachi
Helpline: 118
IBC Gulshan
Gulshan-e-Iqbal
Block 7, Main University Road, Gulshan-e-Iqbal, Karachi
Helpline: 118
IBC North Nazimabad
Nazimabad, North Nazimabad, F.B. Area
Hyderi, North Nazimabad, Karachi
Helpline: 118
IBC Gulistan-e-Johar
Gulistan-e-Johar, Scheme 33
Block 18, Main Rashid Minhas Road, Karachi
Helpline: 118
IBC Korangi
Korangi, Landhi, Shah Faisal
Korangi Industrial Area, near 5-Star Chowrangi, Karachi
Helpline: 118
IBC SITE
SITE, Manghopir, Orangi
SITE Industrial Area, near Banaras Chowk, Karachi
Helpline: 118
IBC Malir
Malir, Model Colony, Quaidabad
Main Jinnah Avenue, Malir Cantt, Karachi
Helpline: 118
IBC Lyari
Lyari, Kharadar, Saddar
Bhutto Park, Lyari, Karachi
Helpline: 118
IBC Orangi
Orangi Town, Baldia
Orangi 5 number, Karachi
Helpline: 118
IBC Tipu Sultan
PECHS, Bahadurabad, Jamshed Road
Tipu Sultan Road, Karachi
Helpline: 118
IBC Saddar
Saddar, II Chundrigar Road, Civil Lines
Off M.A. Jinnah Road, Saddar, Karachi
Helpline: 118
IBC Defence
Defence Phase 1, 4, 5, 6, 7, 8
Khayaban-e-Shahbaz, Phase 6, DHA, Karachi
Helpline: 118
When to visit an IBC vs use online channels
Visit the IBC for
- New connection application
- Sanctioned-load extension/reduction
- Title transfer (sale/inheritance)
- Disputed-bill hearing
- Reconnection after disconnection
- Archived bills older than 12 months
Use online / WhatsApp / SMS for
- Duplicate bill (on this site)
- Bill status & due date
- Load-shedding schedule
- Outage / breakdown report
- Tax certificate request
- Net metering query
Editorial note: KE periodically restructures IBC boundaries and may relocate centres. Confirm the latest address by calling helpline 118 before visiting.
Related guides
Hand-picked next-step guides — written by the same editorial team and refreshed against current NEPRA notifications.
Lodge a KE Complaint
118 helpline, KE Live app, written escalation and NEPRA referral — done right the first time.
Read guideKE Duplicate Bill Lookup
Retrieve your current K-Electric bill in 10 seconds using your account number.
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Documents, security deposit and timeline to apply for a domestic or commercial connection.
Read guideSanctioned Load Guide
Why your sanctioned load (kW) matters for tariff, deposit and transformer share.
Read guideKE Tax Deduction Certificate
Download your income-tax withholding certificate for FBR filing under section 235.
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Fact-checked answers to the most common KE billing, tariff and complaint questions.
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